Vacancy Description
Become an Application Support Analyst with Quantum Lifecycle Partners in Brampton, ON, emphasizing hybrid work flexibility. This role is crucial for L2 and L3 support across ERP and CRM systems.
In this position, you will be responsible for diagnosing and resolving complex technical issues related to our core platforms. Your expertise in SQL and Power BI will allow you to generate meaningful data insights and enhancements, directly impacting our operational efficiency and service delivery. This role is perfect for someone skilled in troubleshooting and eager to contribute to system evolution.
Key Responsibilities:
• Resolve service requests and incidents for operational systems
• Conduct analysis on application defects and drive solutions
• Implement changes and updates under established protocols
• Write and execute SQL scripts for data management
• Collaborate with vendors on software fixes and updates
Requirements:
• At least 3 years in application support...
In this position, you will be responsible for diagnosing and resolving complex technical issues related to our core platforms. Your expertise in SQL and Power BI will allow you to generate meaningful data insights and enhancements, directly impacting our operational efficiency and service delivery. This role is perfect for someone skilled in troubleshooting and eager to contribute to system evolution.
Key Responsibilities:
• Resolve service requests and incidents for operational systems
• Conduct analysis on application defects and drive solutions
• Implement changes and updates under established protocols
• Write and execute SQL scripts for data management
• Collaborate with vendors on software fixes and updates
Requirements:
• At least 3 years in application support...
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