Quality Technician

Position Summary

The Quality Technician plays a critical role in protecting product quality, customer satisfaction, and operational efficiency. This position is responsible for managing all returned door hardware products and components while performing routine shop floor inspections to ensure compliance with quality, safety, and operational standards. This role reports directly to the Quality Manager and supports manufacturing and distribution of door hardware products by ensuring accurate disposition of returns and consistent shop floor controls.

Key Responsibilities

Return Goods & RMA Management