Quality Supervisor (El Marqués)

Overview

Ensure timely delivery of reports and analysis required by customers, as well as oversee WWS's quality department to ensure compliance with established standards.

Job Description

• Resolution of quality-related problems.
• Manage the WOW system.
• Generate quality alerts in the event of any incident.
• Attend weekly and monthly meetings with clients.
• Make weekly report to present to the client.
• Follow-up to audit findings.
• Damage monitoring.
• Monthly report for damage collection (when applicable).
• Provision for damages (where applicable).
• Settlement of damages with customer and carriers.
• Preparation and performance of audits.
• Support all areas.
• KPI management.
• Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
• Communicate the results of quality inspections to the supervisor and pr...