Quality Operations Lead

Purpose

Drive operational quality governance across the organization and strengthen quality discipline, best practices, and standardization across manufacturing operations.

Key Responsibilities

1. Quality Governance

• Lead quality operations across multiple business units and manufacturing locations.
• Ensure consistent implementation of Quality Management Systems (QMS), inspection standards, and process controls.
• Monitor key quality metrics including PPM, Cost of Poor Quality (COPQ), field failures, warranty performance, customer complaints, and internal rejection trends.

2. Factory & Operations Quality Improvement

• Drive manufacturing quality excellence through structured problem-solving methodologies.
• Implement Lean Quality, Six Sigma, statistical process control, and mistake-proofing (Poka-Yoke) initiatives.
• Lead plant quality audits and...