Quality Officer – Workshop Network, Mobility Aftermarket Division

As a Workshop Network Quality Officer for the EA region within the Mobility Aftermarket division, you will be responsible for ensuring the regional Bosch Workshop network fulfills the defined operational standards and provides a high level of service quality in accordance with our Brand values. Working as part of an international team with both internal & external service providers, you will execute Workshop Assessment campaigns & support the development activities of our independent workshop partners throughout the Region.



Your key tasks will be to:

• Implement the Workshop Service Quality initiatives for the region by deploying the necessary tools & processes to measure Workshop Service Quality. This includes the definition of benchmarks and best practices.
• Monitor Workshop network quality based on defined KPIs, identify root causes and define countermeasures in alignment with the Workshop Concep...