Quality Engineer - AI Agents, Evals & Integrations

Overview

We are looking for a Senior Quality Engineer to help ensure the reliability, safety, and business correctness of AI-powered billing and collections workflows. This role focuses on AI agents, evaluations, integrations, backend services, APIs, event-driven workflows, and production observability. The person will help define what “good” looks like for AI-enabled workflows, build automated evaluations that detect meaningful regressions, investigate failures across application behavior and cloud evidence, and create confidence as changes move quickly from refinement through production. This is not primarily a browser automation or end-of-cycle manual testing role. Browser-based end-to-end coverage is important, but the core of this position is validating AI-agent behavior and the financial, operational, and integration workflows around it. The ideal candidate is comfortable working with imperfect requirements, non-deterministic AI behavior, external systems, async...