Quality Assurance Manager

Job Responsibilities
Lead and manage all quality assurance activities within the warehouse, including inbound inspection, storage quality control, stock rotation, and outbound product quality checks. Supervise and validate the inspection of incoming FMCG goods, ensuring products meet specification, freshness, packaging integrity, and safety standards. Implement regular warehouse quality audits, including temperature monitoring, FEFO/FIFO adherence, contamination control, and early detection of product deterioration or damage. Verify the quality and accuracy of products during picking, sorting, and dispatch to ensure all outbound orders meet company and customer requirements. Lead investigations for product defects, storage-related issues, and batch traceability problems. Drive root-cause analysis (RCA), corrective actions (CA), and preventive measures (PCA) to minimize quality risks. Collaborate with suppliers, procurement, logistics partners, and QA teams to manage product specific...