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Quality and Training Supervisor (Bogotá)

Tdcx

bogotá, bogotá, distrito capital, Colombia Full-time July 06, 2026
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Vacancy Description

We’re hiring: Quality & Training Supervisor

Are you passionate about developing teams, driving quality excellence, and creating impactful learning experiences? Join us as our next Quality & Training Supervisor and help shape performance, engagement, and operational success.

Key Responsibilities

Team Leadership & Performance

  • Lead daily execution and workload management for Training and Quality teams
  • Monitor deliverables, priorities, and business objectives
  • Conduct follow-ups and ensure accountability across the team
  • Escalate risks and performance concerns proactively

Coaching & Team Development

  • Conduct regular one‑on‑ones and support development plans
  • Facilitate team meetings and performance conversations
  • Drive engagement, ownership, and professional growth
  • Identify skill gaps and implement improvement actions

Training Excellence

  • Overse...

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