Quality analyst: elevate cx with data insights

Sutherland Global is looking for a Quality Analyst in Johannesburg to ensure excellent customer service through performance evaluation and reporting. The role requires strong analytical skills, MS Office proficiency, and effective communication to meet client needs and expectations.

Successful candidates will need at least six months of experience in process transformation and the ability to thrive in a fast-paced environment while fostering teamwork and engagement. #J-18808-Ljbffr