PT Box Office Associate

Position Description

Definition: 

To provide sales and administrative support for the Wilson Center Box Office.

DISTINGUISHING CHARACTERISTICS:

This position is the first public face for CFCC’s Wilson Center’s sales and ticketing commerce. This sales position directly fields incoming and outgoing sales for the Center’s box office via phone, email, chat and in-person. This positions also handles daily box office administration such as managing the large influx of general communications for the center, as well as supporting data compilation of ticketing business services. This role is highly visible and interacts with sponsors, donors, clients (internal and external), and rental client organizations. They provide the highest level of customer service to all guests, vendors, and clients. 

SUPERVISION RECEIVED AND EXERCISED: