Vacancy Description
Job Summary:
We are seeking a detail-oriented and service-driven Patient Access Services Lead / Financial Counselor to support and lead the daily operations of Patient Access Services. This role is responsible for overseeing registration processes, up-front and point-of-service (POS) collections, cash handling, and financial counseling. The Lead will serve as a key resource for staff and patients, ensuring efficient workflows, excellent customer service, and accurate data collection.
Key Responsibilities:
+ Lead and support daily front-line operations of Patient Access Services.
+ Conduct professional patient interviews to obtain demographic, financial, and biographical information.
+ Accurately and efficiently process patient registrations.
+ Oversee and participate in cash collections, up-front payments, and POS transactions.
+ Provide financial counseling to patients regarding insurance, cove...
We are seeking a detail-oriented and service-driven Patient Access Services Lead / Financial Counselor to support and lead the daily operations of Patient Access Services. This role is responsible for overseeing registration processes, up-front and point-of-service (POS) collections, cash handling, and financial counseling. The Lead will serve as a key resource for staff and patients, ensuring efficient workflows, excellent customer service, and accurate data collection.
Key Responsibilities:
+ Lead and support daily front-line operations of Patient Access Services.
+ Conduct professional patient interviews to obtain demographic, financial, and biographical information.
+ Accurately and efficiently process patient registrations.
+ Oversee and participate in cash collections, up-front payments, and POS transactions.
+ Provide financial counseling to patients regarding insurance, cove...
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