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PSC - Patient Services Coordinator Clinical

HCR Home Care

Rochester, New York, United States Full Time July 08, 2026
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Vacancy Description

Role and Responsibilities

Directly responsible for scheduling patient visits and assisting with coordination of client care and completion of specific tasks necessary in the operation of clinical services. Maintain HCHB tasks and reports incurrent status. Follow all procedures as outlined in Standard Operating Procedures (SOP) – PSC Daily Checklist, PSC HCHB responsibilities – as well as all task-specific procedures and policies.

Essential Functions

  • Ensure voicemail and e-mail are checked on a regular basis and response to messages is timely.
  • Responsible for scheduling of all disciplines: skilled nursing, physical therapy, occupational therapy, speech therapy, registered dietitian, social work, home health aide, personal care aide.
  • Complete scheduling as ordered in HCHB to ensure agency has met care requirements for patients. 
  • Ensure that HCHB is updated with case managers for all disciplines on all active patients.
  • Edit schedule fo...
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