Proposition Analyst

Contract type: 12 month FTC
Location: Glasgow or Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 3rd August 2026

We're looking for a Proposition Analyst to help shape the products, services and experiences we deliver to customers. Using customer and business insight, you'll identify opportunities to improve customer outcomes and support the development of compelling propositions that align with our strategy.

A key focus of the role is supporting our Voice of Customer (VoC) Programme and embedding customer-centric ways of working through our journey mapping and journey management tools. You'll work with stakeholders across the business to turn feedback and insight into action, helping us continuously improve the experiences we provide to customers.

This is an exciting opportunity to influence how customer insight drives decisi...