Vacancy Description
Join ProPharma Medical Information Contact Center as a Medical Information Specialist dedicated to delivering essential medical and safety information. This position is key in responding to a variety of customer inquiries every day.
As a Medical Information Specialist, you'll address consumer and healthcare professional requests using various media, ensuring compliance with regulatory requirements. You will analyze and document adverse events and product complaints with meticulous attention to detail, while also logging inquiries promptly and accurately. Strong organizational skills and effective communication are vital for success in this role.
Key Responsibilities:
• Address inquiries through multiple channels, including phone and email
• Create accurate medical information responses per client guidelines
• Document adverse events and product complaints thoroughly
• Maintain logs of handled inquiries in respective systems
• Perform quality checks on logged inform...
As a Medical Information Specialist, you'll address consumer and healthcare professional requests using various media, ensuring compliance with regulatory requirements. You will analyze and document adverse events and product complaints with meticulous attention to detail, while also logging inquiries promptly and accurately. Strong organizational skills and effective communication are vital for success in this role.
Key Responsibilities:
• Address inquiries through multiple channels, including phone and email
• Create accurate medical information responses per client guidelines
• Document adverse events and product complaints thoroughly
• Maintain logs of handled inquiries in respective systems
• Perform quality checks on logged inform...
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