Project Support Specialist

Job Title: Project Coordinator

Key Responsibilities

Ticket Management & Deployment Support

∙Monitor ticket queues related to LTE deployment and service installations.

∙Track updates from field teams, vendors, or internal technical staff.

∙Confirm when LTE installations are completed and close out the related service tickets.

∙Ensure tickets are updated with proper notes, completion status, and any required

documentation.

∙Follow up on pending tickets, missing confirmations, delays, or unresolved issues.

Internal Coordination & Follow-Up

∙Coordinate with operations, technical, service, sales, and project teams to ensure accurate

system updates and ticket closure.

∙Communicate clearly with internal stakeholders regarding pending items, system

corrections, and deployment status.

∙Escalate unclear records, blocked tickets, or u...