Program Manager

Job Purpose:

The Program Manager serves as the strategic and operational cornerstone for one of Hy-Tek's most important client accounts. This role owns the full lifecycle of complex, multi-workstream deployments — from planning and resource alignment through successful execution — while serving as the primary bridge between Hy-Tek's internal teams and the client's leadership. This role will collaborate with Hy-Tek leadership, Account Manager, OEM partners, and the client.

Essential Duties and Responsibilities:

Program Leadership

• Provide overall direction and leadership to cross-functional teams of technicians, parts support, coordinators, and delivery drivers supporting assigned client programs.
• Serve as the senior point of accountability for all project deliveries within the assigned account portfolio.
• Act as a lead within projects as needed, providing coaching, and m...