Program Manager II, Retail Business Services

Are you passionate about transforming vendor experiences through technology and
innovation? Join our team to own the Vendor Experience (VX) charter for Retail
by Amazon Sellers (RBS) and establish RBS as a key contributor to Worldwide VX
goals across Amazon. This role offers a unique opportunity to work at the
intersection of business and technology, improving vendors' experience while
working with Amazon support. You'll leverage generative AI to propose and
implement long-term solutions that drive meaningful impact. In this role, you'll own program goals towards vendor support experience
enhancement, working closely with tech and product leaders to influence critical
trade-off decisions. You'll drive cross-functional initiatives that contribute
to executive leadership team goals of vendor contact elimination, making a
tangible difference in how vendors interact with Amazon. Key job responsibilities
- Manage and prioritize program life-cycles across mul...