Program Manager II

Pay range: $55.48 - 83.27


Plus Health, Dental, Vision, Short Term/Long Term Disability, and Group Life pending eligibility


**Responsibilities:**


4 day in office, one day out hybrid role. 9-5 hours

· Conduct detailed business process mapping and documentation, emphasizing automation opportunities and AI/agent-based enablement.

· Translate business process insights into structured requirements, decision points, and inputs that support automation and AI-driven solutions.

· Design and recommend optimized processes and workflows that improve efficiency, productivity, and customer and employee experiences.

· Partner with cross-functional stakeholders to align on process changes and implement process improvement initiatives.

· Evaluate end-to-end processes to identify gaps, inefficiencies, and opportunities for optimization.

· Support the design of scalable, repeatable business processes that enable aut...