Program Manager - Customer Experience

Overview

Join the team redefining how the world experiences design. Thanks for stopping by. We know job hunting can be time consuming, so we’ll get straight to the point.

Where And How You Can Work

This role is based in Makati, Philippines , and on a hybrid setup. You’ll collaborate closely with global stakeholders while helping strengthen our support foundations locally and at scale.

What You’ll Be Doing In This Role

As Canva scales towards 1 billion users, change is constant — and that’s where you come in. As a Program Manager within our Service Design & Delivery (SDD) group , you’ll act as the bridge across User Voice and broader Canva teams. You’ll turn strategic priorities and business changes into clear, coordinated action plans — ensuring the right support foundations are in place from day one . When you succeed, change feels seamless, support feels effortless, and our users stay focused on ...