Program Manager (Associate Director)

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Administrative Services Division, located in either Washington DC or Indianapolis, IN. Responsibilities This position is a Program Manager within DHS, specifically supporting CBP's Enterprise Services. The role advises senior leadership on human capital policies and strategies, manages complex human capital programs, ensures compliance with laws and regulations, and serves as a liaison with other agencies and unions on sensitive human capital issues. This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10). Major duties include: Formulating comprehensive human capital policies and procedures to ensure alignment with national priorities, statutory requirements, and OPM guidance across CBP. Leading the development, implementation, and oversight of agency-wide human capital strategies, including w...