Professional Services Manager Remote

Lead project delivery in the Professional Services Manager role at PointClickCare, focused on transforming Long-Term and Post-Acute Care software solutions. Drive customer satisfaction and team outcomes in a primarily remote environment.

As a Professional Services Manager reporting to the Director, you will guide a remote project management team dedicated to delivering high-quality software services. Your leadership will enhance AI fluency and enable effective service delivery across the US and Canada. Proven experience in transformation initiatives and operational excellence is essential.

Key Responsibilities:
• Lead delivery of all service engagements with high quality
• Manage project risks and enforce best practices
• Collaborate with cross-functional teams for customer relationships
• Drive transformational projects for scalable delivery
• Champion AI integration into workflows for improved outcomes

Requirements:...