Professional Services Associate in Eyecare

Become a key player at Ocuco as a Professional Services Associate in Vancouver, enhancing customer interactions through high-quality training and support for eyecare software solutions. The role blends client focus with technical know-how.

Join Ocuco Limited’s Global Operations team to assist a wide range of optical professionals. This full-time, permanent position emphasizes customer adoption of our software. Remote work is considered, though candidates near Vancouver will engage onsite three days a week. Expect occasional international travel to ensure client success.

Key Responsibilities:
• Assist with installation, configuration, and training
• Facilitate successful software adoption for clients
• Develop and refine training content for diverse audiences
• Translate optical workflows into effective software use
• Document and update product features regularly

Requirements:
• 2–5 years’ experience in an optic...