Production Support Engineer

The Role

We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large‑scale, enterprise‑wide capital markets trading and risk platforms. The ideal candidate will be hands‑on, detail‑oriented, and capable of managing both daily operations and strategic initiatives.

Responsibilities

• Provide ongoing support and maintenance for capital markets trading and risk systems.
• Collaborate with cross‑functional teams to ensure system stability, performance, and continuous improvement.
• Automate routine tasks through scripting (Python, PERL, etc.) to improve efficiency.
• Manage and troubleshoot Linux, Windows, and SQL database environments.
• Document processes, issues, and user stories using Confluence and Jira.
• Manage incident, problem, and change requests following ITIL principles.
• Quickly learn and become SME for ne...