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Production Support Engineer

Apex Systems

Chicago, Illinois, United States Contract June 16, 2026
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Vacancy Description

Job#: 3037656

Job Description:

Production Support Engineer

Location: Chicago, Illinois (Onsite)

Role Overview

We are seeking a Production Support Engineer to join our team. This role is responsible for managing and resolving business queries within the Market Risk domain, overseeing feed and batch support items, and driving incident management. The ideal candidate will leverage a strong technical background to ensure timely responses, maintain system stability, and identify opportunities for automation.

Key Responsibilities
  • Respond to and resolve business queries for the Market Risk space, managing the user query mailbox effectively.
  • Manage alerts, monitoring, and resolve feed and batch support items.
  • Utilize framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.
  • Provide timely and accurate user notifications during incident management and manage escalations.
  • Oversee docu...

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    Vacancy Details

    Location Chicago, Illinois
    Country United States
    Type Contract
    Category Computer Occupations
    Posted June 16, 2026

    About Apex Systems

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    Apex Systems

    Chicago, United States

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