Production Support Analyst at TMC

Drive production support and system reliability at TMC as a Production Support Analyst. Focus on monitoring, troubleshooting, and optimizing infrastructure to enhance system performance.
TMC seeks a talented Production Support Analyst to perform critical monitoring and issue resolution across hardware, software, and networks. Your expertise will be vital in collaborating with engineering teams to streamline operations and enhance overall service reliability. This role involves significant production support activities, participation in business continuity tests, and advocating for reliability improvements in applications.
Key Responsibilities:
• Monitor for and resolve tech stack issues
• Work closely with engineering on repetitive issues
• Manage business continuity and major infrastructure changes
• Define operating procedures for troubleshooting
• Identify opportunities for automation in support
Requirements:
• Bachelor’s in Computer Science or related fie...