Production Planner/Master Scheduler 3

The Senior Production Planner is responsible for overseeing customer program, production planning, and operational coordination to ensure on-time delivery and customer satisfaction. This role works closely with cross‑functional teams including Manufacturing, Procurement, Logistics, Engineering, and Customer Service to manage demand forecasts, material availability, production schedules, and project execution.

Responsibilities

Customer Management

• Establish and maintain strong relationships with customers to understand their requirements and expectations.
• Support daily operations and shipment activities to ensure high customer satisfaction.
• Coordinate with cross‑functional teams to meet delivery commitments, inventory targets, and customer scorecard requirements.
• Monitor program milestones, risks, and project timelines to ensure successful execution.
• Manage customer backlog, prioritize requirements, and ident...