Production Analyst

Key Responsibilities

• Manage data inflow and data loading into system, data QC to ensure accuracy and deliverable report generation
• Perform coding and bridging activities for products and channels
• Monitors the production environment using established tools.
• Responds to job failures/issues and correct problems/issues when possible according to established procedures.
• Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures.
• Takes appropriate action to ensure that processes are completed according to the schedule provided.
• Provides training to new/junior analysts as required.
• Acts as a product-specific or procedural subject matter expert for other analysts in the absence of Scheduling and/or supervisor.
• May support the day-to-day activities of off-shore production hub, to ensure high quality, accurate and timely deliverabl...