Product Support Specialist in Medical Devices

Shape your career at Becton-Dickinson as a Product Support Specialist, Repairs on Millcreek Drive, Mississauga. Specialize in technical troubleshooting of infusion pumps in hospital environments.
In this onsite position, you will engage in diagnosing and repairing infusion pumps, ensuring equipment functions according to specifications. Your role will involve providing customer support, conducting preventive maintenance, and documenting service histories to enhance service efficiency and effectiveness.
Key Responsibilities:
• Troubleshoot technical issues for infusion pumps
• Conduct preventive maintenance tasks proactively
• Ensure thorough documentation in SAP ECC and Salesforce
• Provide customer assistance and technical instructions
• Maintain all equipment, ensuring cleanliness and readiness
Requirements:
• Bachelor's degree in Biomedical Electronics or similar
• Experience in customer service within healthcare
• Solid organizational and interperso...