Product Support Specialist Global Grade 11

Key Outputs

• Provide solutions for all Caterpillar, power and energy marine and electric power related equipment.
• Market marine and electric power parts and service business.
• Provide repair option solutions and technology solutions
• Provide CVA solutions, repair option solutions and work with internal and external customers for continued growth of STU, POPs and POLS, PSE
• Set up standard work templates and costing templates
• Provide total cost of ownership solutions to power and energy customers.
• Opportunity identification using CAT platforms
• Grow Marine and Electric Power STUEffective self-management and performance ownership
• Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations
• Use a CRM system to log all customer site visits, inspections, competitor vis...