Vacancy Description
Product Support Specialist
Location: Bath
Salary: Up to 37,500
About the Role
A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team.
This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments.
Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience.
What You'll Be Doing
* Providing remote technical support and troubleshooting for software and instrument integration issues
* Install, configure, and maintain software solutions and supporting infrastructure
* Support integrations wit...
Location: Bath
Salary: Up to 37,500
About the Role
A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team.
This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments.
Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience.
What You'll Be Doing
* Providing remote technical support and troubleshooting for software and instrument integration issues
* Install, configure, and maintain software solutions and supporting infrastructure
* Support integrations wit...
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