Product support engineer

Product Support Engineer (PSE)

Job Function: Programs & Services

Business Unit: Wabtec Digital Mine

Reports to: Service Support Manager, Digital Mine

Location: TBC

About The Job

Join our Program & Services team at Wabtec Digital Mine, a rapidly growing services function in a Mining Technology business dedicated to delivering world class services to our clients. PSEs are a critical interface to customers of the Digital Mine business – they are essential to customers achieving the safety and productivity outcomes needed. You will work closely with the Product Management and Engineering teams, advocating for the customer in prioritization discussions. You will be an early adopter of new technology, with your feedback helping to shape ongoing development improvements.

Position Responsibilities Configure the system as appropriate to operate according to agreed customer requirements Perform testing / verification of system operation and performanc...