Product Support Engineer

**Are you excited about working with cutting-edge technologies?**
**Would you like to work with our Zero Trust portfolio?**
**Join our Global Escalation Team**
As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and Security Group. We're looking for excellent technical staff to create and support core technology to deliver a secure, accelerated experience to enterprise customers.
**Partner with the best**
In this role, you will provide escalation support for security products including our Zero Trust Security platform. You'll focus on cutting-edge services, ensuring application and network performance, reliability, and security for users connecting through Akamai's Zero Trust platform.
As a Senior Product Support Engineer, you will be responsible for:
+ Providing Escalation Support to resolve issues that were unable to bring to resolution by lower...