Product Specialist (Global Payment Compliance) - Tech

Raffles Place
1 year contract
up $8,500 monthly basic

Responsibilities

• Document Intelligence & Taxonomy: Own the maintenance and expansion of our global government‑issued ID library. You will research new document types, identify key security features, and ensure our eKYC products are configured to handle diverse global formats correctly.
• Core Compliance Analytics: Monitor and report on the health of our KYC/AML funnel. You will analyze pass rates, rejection reasons, and false‑positive hits, providing insights that help the team understand where we are losing legitimate users or missing risks.
• Bug Forensics & Case Investigation: Act as a key point of contact for complex case escalations. You will investigate edge cases to determine if they are caused by product bugs or user error, and work with engineers to track these issues to resolution.
• Vendor Performance Monitoring: Regularl...