Product Quality Assistant

PV Assistant

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job title - Product Quality Assistant

Location - Must be within a commutable distance to Gatwick, UK (fully office based, 5 days a week)

Fully sponsor dedicated

Working fully embedded within a growing program, you will be responsible for
the handling of product returns, logging credit requests (financial reimbursement for replacement products) where appropriate and the entry of Product Quality information into Complaints Database, where required.

Key responsibilities:

• Duplicate search to locate initial TC report

• Adding any additional information into case e.g. reporter full ad...