Product Operations Lead | Upper Canada Mall

Job Summary

The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back of house (BOH) product operations, and ensuring both the floor and BOH are stocked and well‑organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a world‑class guest (i.e., customer) experience when scheduled to work on the floor.

Core Responsibilities of the Job

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs...