Vacancy Description
Responsibilities
- Develop in-depth knowledge of water quality instruments and their applications.
- Provide technical support to distributors and internal stakeholders.
- Perform hands‑on testing, diagnostics, and product troubleshooting.
- Manage warranty claims, issue return goods authorizations (RGA), and track replacement shipments.
- Collaborate with design teams to create technical materials such as application notes, manuals, videos, and marketing collaterals.
- Work closely with sales and marketing teams to deliver product expertise and support initiatives.
- Conduct product training, seminars, and workshops for distributors and customers.
- Assist in developing product documentation, including manuals, presentations, and FAQs.
- Organize webinars, seminars, and product launch events.
- Prepare and distribute newsletters and updates.
- Stay updated on industry trends by attending exh...
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