Processing Specialist

Job Description

Opportunity at a Glance
This position Team acts as a liaison between internal stakeholders and outside agencies to manage non-TIV funding on a student accounts. Our colleagues embody the Covista values and embrace synergies to create positive student outcomes and prompt account resolutions. This role is responsible for promoting student success through accurate and responsive processing of non-TIV aid and providing support to our internal customers and external agencies. Acts with our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.



Responsibilities

Supports internal customers and external agencies with responsive and professional communication via email, phone, SalesForce, and web conferencing.

Works collaboratively with internal and external stakeholders by asking appropriate questions as needed to resolve student debt/balance concerns.

Utilizes appropriate system...