Process Improvement Manager

OPERATIONS:

- Liaising with all stakeholders to ensure timely delivery of tasks such as budget upload, new cost Centre creation, Valproc configuration, material code creation, vendor registration, OSNE items, PRs/SRs, project snagging, Project handover, FMS manpower planning and deployment. Coordinating launch events and ensuring adherence to the launch plan.

- Coordinate with vendors for timely FMS manpower deployment to ensure smooth operations.

- Train Facility Management teams before the opening of each new Centre to ensure that job roles and expectations are clearly defined.

- Seamless execution and ensuring the ongoing delivery of all key operational metrics across communities.

- Plan and Implement service quality parameters in line with brand standardizations to enhance community service delivery and experience.

- Coordinate and efficiently resolve all Centre-related issues by coordinating with the ...