Process Analyst (3 years contract)

CCS is looking for a Process Analyst competent in the business process mapping, and project management support.

The ideal candidate will serve as the link between business stakeholders and technology or delivery teams — translating complex business needs into actionable solutions that drive measurable outcomes.

The ideal candidate is analytically minded, an excellent communicator, and someone who thrives in fast-paced, cross-functional environments. You will own end-to-end problem-solving: from mapping and optimising business processes, to gathering and documenting requirements, interpreting data, and ensuring successful delivery of initiatives.

• Conduct end-to-end process discovery sessions with business units to document current-state (as-is) workflows.
• Develop detailed process maps, flowcharts, and swim-lane diagrams using tools such as Visio, etc.
• Identify process ineff...