Proactive Field IT Support Engineer (Onsite & Remote)

Burhani in Dubai is seeking a proactive IT Support professional to provide both onsite and remote support to customers. This role demands excellent communication skills and the ability to resolve IT issues swiftly, ensuring high customer satisfaction.

The ideal candidate will be responsible for documenting issues, escalating cases when necessary, and maintaining knowledge of products for efficient support. A passion for IT and a proactive approach to learning are essential for success.