Principal Systems Engineer

Site Reliability Engineer (SRE) - Remote Overview As a Site Reliability Engineer (SRE) at Altera, you will be responsible for ensuring the reliability, scalability, and performance of our hosted healthcare platforms. This role blends software and systems engineering to enhance service availability, automate operations, and improve the customer experience. You will act as a technical leader in monitoring, troubleshooting, incident response, and continuous improvement across our cloud and hybrid environments. Key Responsibilities Maintain and improve the reliability, availability, and performance of our production environments. Lead the investigation and resolution of complex application, database, and infrastructure issues. Participate in incident management, conduct root cause analysis (RCA), and contribute to post-incident reviews to prevent future occurrences. Define and measure Service Level Indicators (SLIs) and Objectives (SLOs) to meet our service commitments. Develop proactive m...