Principal Risk Operations Process Excellence Consultant

**Overview**

**Role Overview**

Come join Intuit as a Principal Process Excellence Consultant for the Operational Excellence team! In this top-tier individual contributor role, you are the primary architect and governing authority for the process infrastructure across the Risk Operations department. You will define the end-to-end process strategy and serve as the final approver for the design and implementation of new operational frameworks. Leveraging expert-level Six Sigma principles and AI-driven automation strategies, you will ensure our global infrastructure—covering Underwriting, Fraud, and AML—is resilient, compliant, and optimized for intelligent growth.

**Responsibilities**

**Key Responsibilities:**

+ AI Operations Strategy: Define and lead the roadmap for integrating Large Language Models (LLMs) and Machine Learning into core risk workflows, shifting the organization from manual FIFO processing to AI-enabled value-based prioritizati...