Principal Product Designer, Retail

Hi there! Thanks for stopping by. Are you actively looking for a new opportunity or just checking the market? You might be in the right place.

Principal Product Designer — a rare, senior individual‑contributor role reporting directly to the Head of Design for Retail.

Lightspeed AI is our biggest bet: an intelligence layer that acts like a partner for every merchant, evolving from an assistant that answers questions into an agent that takes action. Almost nothing about designing this experience has an established playbook; you’ll help write that playbook.

The role has two centers of gravity: first, leading design for our agentic AI experience; second, raising the craft bar across the entire Retail design organization. You’ll also help shape our mobile point‑of‑sale strategy as a secondary focus.

It is not a management role; it is for a maker who moves fluidly between defining strategy and pushing pixels.

Location: Toronto pre...