Vacancy Description
Overall objectives
Ensure proactive detection diagnosis and resolution of service health issues across all IT environments
Establish a modern observability function that delivers full visibility into the critical services applications and infra layers
Own and lead the major incident management process ensuring rapid containment clear communication and structured resolution
Drive actionable insights through metrics and logs (MTL) and ensure system health telemetry is used to improve availability performance and user experience
Support operational risk reduction and continuous improvement through RCA trend reporting and resilience engineering
Job scope
Role specific responsibilities
Monitoring and observability engineering
Alerting noise reduction and event correlation
Incident management
Poset incident review and RCA
Dashboarding and health visibility
Service reliability m...
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