Principal Engineer - Data Engineering

As the most senior individual contributor within our data engineering organization, the Principal Staff Engineer – Data will define the long-term technical vision for Freshworks' data platform. This strategic leader will orchestrate architectural decisions across data ingestion, processing, storage, governance, analytics, and AI/ML enablement to fuel global enterprise scale.

Impact You Can Create

• Architect the Future Platform: Define and own the multi-year architectural vision and roadmap for Freshworks' enterprise data platform, aligning engineering capabilities with core business goals.

• Scale Global Data Ingestion: Design and optimize real-time streaming and high-volume batch data platforms engineered to process complex workloads with ultra-low latency.

• Accelerate AI/ML & GenAI Initiatives: Build the foundational, high-fidelity data cap...