Principal Cloud & Telephony Architect

Position Summary

The Principal Cloud and Telephony Architect is a senior technical leader responsible for enterprise architecture, design, and operational excellence across cloud infrastructure (IaaS) and SaaS-based enterprise telephony (Dialpad). This role defines and governs cloud platform standards, resilience and disaster recovery strategy, service management practices, and operational/network support models—while ensuring consistent, secure, highly available communications across multi-site locations throughout the US.

This role partners closely with Development, Operations & Network, Security and key business stakeholders to deliver scalable platforms, reliable services, and measurable outcomes (availability, performance, cost efficiency, and supportability).

Key Responsibilities

Enterprise Cloud Architecture (IaaS)