Principal AI UX Designer at Gusto

Join Gusto as a Principal AI UX Designer driving innovative user experiences for small business operations. Lead design efforts that enhance trust and efficiency in AI products.
This role invites you to guide the UX vision for Gusto's AI offerings, especially the Gus conversational assistant. You will spearhead AI initiatives and mentor design teams, promoting interdepartmental collaboration and establishing best practices for scalable design.
Key Responsibilities:
• Define UX strategies for AI products and workflows
• Drive Tier 1 AI initiatives from ideation to launch
• Mentor and develop design team capabilities
• Create scalable design principles for AI integration
• Prototype cutting-edge AI experiences using modern tools
Requirements:
• Proven track record of shipping successful AI products
• Deep understanding of user workflow design
• Technical expertise in AI systems and reliability
• Exceptional leadership and coaching skills
• Ability t...