Practice Director, Expert Services MEA

The role of theExpert Services MEA Practice Director will oversee a team of consultants responsible for delivering high-quality outcomes to our customers and partners across all the Workflows. This role reports to theDirector Expert Services MEAand plays a pivotal role in shaping and executing the delivery strategy for MEA Expert services and delivery high-impact programme across the region. 

What you get to do in this role 

• Define and execute theMEA Expert Services delivery strategy aligned with customer needs market trends and ServiceNows business goals. Drive decisions around capability development service offerings delivery models and market positioning. 
• Champion transformation delivery and customer success: Ensure delivery efforts are aligned to customer business outcomes platform adoption and long-term success. Position the practice as a strategic partner for MEA transformation journeys. 
• Lead and grow a high-performing team ofsenior leade...