Portal Monitor

**Job Description**

The Library Welcome Desk Attendant (Portal Monitor) is a member of the Access Services Department which includes the circulation, privileges, stacks, media, course reserves and interlibrary services teams. Our activities are centered around building/inventory access and core library services. We value high-quality, just-in-time customer service to meet the academic and research needs of students, faculty, staff, affiliated scholars, and visitors of Stanford University.

We seek a dependable, focused, and communicative individual to fill this highly visible role at our main entry desk. Using excellent communication skills, the staff member will assist users and ensure our entry and exit protocols are consistently applied. The library staff will communicate library policies, answer questions, and verify that library visitors have registered before entering the building. This will include assisting guests with registering on the library’s onsite regist...