Policy Service Specialist

Description We are looking for a Policy Service Specialist to support annuity and life insurance operations in Las Vegas, Nevada. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with careful administrative follow-through and clear communication. In this role, you will work closely with clients and insurance carriers, helping move policies forward while maintaining accuracy, responsiveness, and a high standard of service.

Responsibilities:
• Communicate with clients regularly to provide timely updates on application progress and coordinate prompt follow-up with insurance carriers.
• Review incoming leads and policy-related information, verify details for completeness and accuracy, and keep related tasks moving to completion.
• Manage administrative support activities connected to annuity and life insurance servicing while maintaining organized and current records.
• Use Microsoft Outlook, Word, Excel, and relat...